TERMS & CONDITIONS

End User License Agreement (EULA)

It may be a federal and/or state offense to install monitoring/surveillance software onto a Phone/Computer which you do not own or have proper authorization to install. It may also be an offense in your jurisdiction to monitor the activities of other individuals. Check all state, federal and local laws before installing any Monitoring Software such as Mobistealth. You may also have to notify a person that they are being monitored if they are over age 18. Federal or local law governs the use of some types of software; it is responsibility of the user to follow such laws.

The Computer Fraud and Abuse Act (“CFAA”, 18 U.S.C. § 1030)

In Section 1030(g), CFAA provides that “[a]ny person who suffers damage or loss by reason of a violation of this section may maintain a civil action against the violator to obtain compensatory damages and injunctive relief or other equitable relief.” 18 U.S.C. 1030(g). CFAA defines “damage” as “any impairment to the integrity or availability of data, a program, a system, or information.” Id. at § 1030(e)(8). CFAA defines “loss” as “any reasonable cost to any victim, including the cost of responding to an offense, conducting a damage assessment, and restoring the data, program, system, or information to its condition prior to the offense, and any revenue lost, cost incurred, or other consequential damages incurred because of interruption of service.” Id. at § 1030(e)(11).

“It is the responsibility of the service user to determine, and obey, all applicable laws in their country and/or local jurisdiction regarding the use of the software and services. The software and service is intended to provide the Licensee with the ability to capture, store and control their own access to information.
installing Mobistealth, you represent that Mobistealth will be used in only a lawful manner. Logging other people’s Cell Phone or Computer data or installing Mobistealth on another person’s Phone/Computer without their knowledge can be considered as an illegal activity in your country. Mobistealth assumes no liability and is not responsible for any misuse or damage. It is the final user’s responsibility to obey all laws in their country and/or State

Regardless of the state, it is almost always illegal to record a conversation to which you are not a party, do not have consent to tape, and could not naturally overhear. Federal law and most state laws also make it illegal to disclose the contents of an illegally intercepted call or communication.
Federal law and most state laws also make it illegal to disclose the contents of an illegally intercepted call or communication.

We do not manage the data, nor control distribution of data, nor access personal data captured or stored on servers and databases we provide. We cannot, and have no responsibility to, access, recover, retrieve or read any data or information captured by Licensee or other party use of the software and service. The publisher and vendor make no warranty, assume no liability, and are not responsible in any way for any misuse or damage caused by using the software or services. The software user must accept all risk and liability for use. Use of the software and service constitutes acceptance of these terms & conditions and grants indemnification of the software supplier. All trademark, copyright images and wordmarks displayed on this website are property of their respective owners.

Refund Policy

Pre-Installation refund policy for Android/Blackberry/Windows/Nokia Symbian

MobiStealth offers a One Month pre-installation money back guarantee. This guarantee will be applicable in following cases

  1. Customer is unable to install MobiStealth successfully
  2. Customer is unable to gain access of the phone/computer that is to be monitored
Post-Installation refund policy for Android/Blackberry/Windows/Nokia Symbian

MobiStealth offers a 15 days post Installation money back guarantee. If there is an issue with the functionality of the MobiStealth product on your Phone/Computer then our support staff will work with you to resolve the issue. The customer is required to report the issue within 05 days of installing MobiStealth. If we are unable to resolve the issue reported subsequent to the installation of MobiStealth, then a refund will be issued.

However, the customer bears the responsibility of installation of software on the target Phone/Computer that needs to be monitored. Additionally, in the event a purchase is made under the false assumption that physical access is not needed to install the software on the target/monitored Phone/Computer, Mobistealth is not liable to issue any refund.

Refund Policy for iOS – iPhone & iPad
Refundable Scenarios
  • Customer is unable to gain access to the iPhone/iPad that is to be monitored
  • There is no data available for device
Non-refundable scenarios
  • Customer wanted MobiStealth to monitor multiple devices with only one license
  • Resetting mobile device to original factory settings
  • iCloud is or becomes disabled on the target iOS device at any time
  • Data is deleted on the target device before the next iCloud backup
  • Once the data is fetched and it appeared in dashboard, refund will not be given after that
  • Please be informed that due to third-party applications such as Google Chrome and iOS occasionally publishing updates that may result in temporary suspension of MobiStealth services, it is not possible to guarantee a 100% uptime. In the event of MobiStealth services remaining disrupted for more than 72 hours straight, your license expiry date will be adjusted accordingly to compensate for the time the services were unavailable. Affected customers are required to make a written request to ask@truehelpdesk.com for extension of subscription.
  • Please note that Mobistealth for iOS relies on the data backed up on Apple’s iCloud storage for functionality. The data available to you on your dashboard reflects data up to the most recent iCloud backup.
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